West MalaysiaRM8RM120 & ABOVE
East MalaysiaRM10RM180 & ABOVE
SingaporeRM28RM400 & ABOVE

Please take note:

  • All orders placed will be fulfilled within 1-3 business days (excluding weekends and public holidays)
  • Due to many unforeseen circumstances and customs clearance processes, international shipping may sometimes be delayed
  • Customers are responsible for any import duties or taxes charged by the recipient’s country and carrier-related fees


DescriptionsItem does not fitItem torn
Item big stained
Incorrect item
*Proof of defect must be verified by LINSEY to be eligible (within 24 hours of receipt)
Return & Exchange Shipping CostsBorne by BuyerBorne by LINSEY
Initial Shipping Costs (FREE SHIPPING provided for your order)
Borne by Buyer
Borne by LINSEY
Buyer ReceivesWe will send the buyer a brand new exact piece once the defective/incorrect item is received.


  • LINSEY shall not be responsible for the damage caused during shipping.
  • International items and items with non-returnable marks and sales items cannot be returned. 
  • All Item(s) must be returned in original condition (unaltered, unworn, unwashed and with all original tags attached).
  • We are not liable for lost mail in the exchange/refund process.
  • All items must be shipped back within 5 working days.

How to?
  1. Contact customer service for further assistance
  2. We will provide the address for your return parcel and remember that the parcel must be shipped back within 5 working days
  3. Update us on the tracking number to keep track of the parcel 
  4. After LINSEY received the return parcel:
    • Unsatisfactory item: Customer service will contact you to pay the shipping fee and send a brand-new exact piece once we received it.
    • Defective item: We will send a brand new exact piece once we received it.


  • Please do not send your return to the address on your parcel. This is not the return address and will affect the processing of your return.
  • Please be sure to double-check your returns before shipping them out. We will not be held responsible for the return of non-LINSEY products.